Friday, March 21, 2008

Miracle Money

The well-dressed twentysomething ahead of me in line at Starbucks talked on his cell phone while the cashier poured his grande coffee. When she set the cup in front of him and announced the price, he held out a crisp, double-folded bill.

She didn’t take it, but asked, “Do you have something smaller?”

He shook his head.

“Do you have a debit or credit card?”

He shook his head.

She held up her hands in surrender. “It’s on us.”


It’s a great scam: make the rounds of Starbucks locations with a $50 bill that never gets used because the cafes won’t accept currency larger than $20. Another customer this morning had offered a $100 bill. Note to Starbucks: Complete the financial transaction, then pour the coffee!

Note to creatives: Look deep … find these customers' consciences. What is a positive explanation for them expecting (heck, for wanting the bulkiness of) $98 in change?

1 comment:

  1. The customer had withdrawn all $1000 from his savings account (10 bills of $100) to donate it to the Coffee Drinkers Anonymous club he was just about to join. This coffee habit had gotten really expensive - the $1000 would be gone in just two months anyway, at a rate of $15 a day. This grande cup was going to be his last for a while. After this experience, he did donate money, but only 9 of the bills.